Frequently Asked Questions

  • No. Referrals are not required for any of the insurance plans we currently accept.

  • We currently accept the following insurance plans:

    • Aetna

    • Ascension (SmartHealth)

    • CareFirst BlueCross BlueShield

    • Carelon Behavioral Health

    • Cigna

    • Johns Hopkins Healthcare*

    • Medicaid

    • Medicare

    • Oscar (Optum)

    • Oxford (Optum)

    • UnitedHealthcare (Optum)

    If you don't see your insurance plan listed, please contact our office. We'll be happy to verify your benefits and let you know whether your plan is accepted.

    Please note: Insurance participation may change over time, and coverage varies by individual plan. We recommend contacting our office before your appointment to confirm your benefits.

  • We proudly provide compassionate mental health care and secure telepsychiatry services to individuals throughout Maryland. Our primary service areas include Hagerstown, Cumberland, Salisbury, Prince Frederick, Easton, La Plata, Cambridge, Oakland, and Leonardtown, as well as surrounding communities. If you're unsure whether we serve your area, please contact our office. We're happy to answer your questions and help you determine if our services are right for you.

  • Your initial appointment is a comprehensive psychiatric evaluation lasting approximately 60 minutes. During this visit, we'll discuss your medical history, current concerns, symptoms, and treatment goals to develop a personalized treatment plan that supports your needs.

  • Follow-up appointments are typically 30 minutes, allowing time to review your progress, discuss any concerns, and make adjustments to your treatment plan if needed.

  • Yes. We offer secure telepsychiatry appointments through a HIPAA-compliant telehealth portal, allowing you to receive care from the comfort and privacy of your home anywhere in Maryland.

  • Yes. We are currently welcoming new patients and look forward to supporting you on your mental health journey.

  • Please have a valid photo ID, your insurance information, a list of your current medications, and any relevant medical or mental health records that may help us better understand your history.

  • If you need to cancel or reschedule your appointment, please notify our office at least 24 hours in advance. Appointments canceled with less than 24 hours' notice, or missed without notice, are subject to a $50 cancellation or no-show fee.

  • Yes. We are committed to protecting your privacy and maintaining the confidentiality of your personal health information in accordance with applicable privacy laws. Our in-person and virtual services are designed to safeguard your information throughout your care.